Case Study

Case Study

Problem We Solve

Business leaders are under pressure to “do something with AI.” But rushed pilots and vague roadmaps waste time and budget. You need clarity before commitment.

case study

How one ops team found 6 AI opportunities in 10 days

We ran a fast-track audit for an SME ops team exploring AI. In under 2 weeks, we identified 6 viable opportunities — from automating intake triage to using NLP for form processing. No vague hype, just a clear, prioritised list with next steps.

Outcome:

  • Clear decision framework — not just tech talk
  • Pilot-ready opportunities with mapped ROI
  • Saved months of internal debate

case study

How a UK telecom team cut SLA breaches by 95%

Lebara was facing regular SLA breaches due to brittle, monolithic data pipelines. We redesigned their architecture using a Data Mesh approach with Azure Data Factory and Synapse — simplifying the stack, improving resilience, and boosting trust in reporting.

Outcome:

  • SLA breaches reduced by 95%
  • Higher data quality and completeness
  • Delivered in under 3 quarters

Need to fix the plumbing before you automate the house?